Part time (evenings) Biomedical Customer Service Officer
Ref: MFB/7858    Type: Part Time   
Location: Kings Cross   
Rate/Salary: 11500-12000 Per Annum + Excellent benefits
Part time (evenings) Biomedical Customer Service Officer

£11,500 p/a for 20 hours per week

An excellent opportunity has arisen for an enthusiastic part time Customer Service Advisor to provide five-star Customer Service within a leading pathology and diagnostic organisation, based in the heart of central London.

Are you a pro-active candidate, ideally a graduate or under graduate still studying in Biomedical Science or equivalent Medical related qualifications? Are you passionate about the quality of customer service you deliver? Do you have excellent communication skills with 12 months + proven customer service experience ideally from within a medical call centre or customer focus industry? If so, keep reading. You would be mad to miss this exciting opportunity!

The role will consist of providing front-line first class customer service to clients, customers and doctors. Confidentiality will be essential due to the nature of calls (discussing test and diagnostic results, along with explanation of the test result process to clients). Arranging couriers, handling supplies, dealing with general requests from staff and general up keep of your working area.

This part time role works on a rota / shift pattern and alternates on a 4 day basis, the shifts will be:

• 20 hours a week for 4 days on and 4 days off

• The shift: 5 – 9 and 7 – 11 pm

• Saturday’s and Sunday’s are also rotated however this is given as overtime.

Please make sure you are able to commit to these shift patterns before applying for this position.

To succeed in this role, you will need to be friendly, articulate, assertive and an excellent team player as well as have a friendly and empathetic manner when handling all telephone calls.

In return this fantastic organisation offers an attractive package which includes: salary of £11,000 pro rata, company pension, life assurance, an interest free season ticket loan scheme and a great working team environment!

What are you waiting for? Apply now:

We look forward to receiving your application.

Ritz Recruitment (Emp Agy)

Contact: London West End  
Telephone: 02079 295850