Heath Care Account Manager - Pathology
Ref: MFB/7843    Type: Permanent   
Location: Kings Cross   
Rate/Salary: 24000 Per Annum + Excellent benefits
Heath Care Account Manager - Pathology



Central London

My client, a well-known Health Service for Diagnostics are looking for an Account Manager to provide high quality service and account management for clients.
Main duties include:

• To focus and provide a 5* personal service to clients, such as answering queries via phone and email, booking/monitoring couriers, test information, finance issues, ensure turn-around-times are being met for tests and resolving any issues that may occur in an efficient and friendly manner.
• Provide support to the Sales and Service team
• Provide data reports and statistics to clients when requested
• Attend service meetings with clients and communicate about any issues that may have occurred and how to/you have resolved them.
• Developing, innovating and implementing new systems to help improve a client’s pathology service experience.
• Deal with queries and complaints from specific clients
• To communicate in a friendly and helpful manner to all staff, clients and customers.
• Other duties that may occur within the department.

To be considered for the role you must possess:

• Highly skilled with IT equipment and Telephone equipment
• Experience working within a Healthcare field or regulatory environment
• Helpful customer service manor
• Strong and confident communications to all levels of staff - written and verbally
• Good level of education, preferably a science degree
• Flexible and highly motivated team player

This is a fast-passed role and if you think this is the perfect role for you please apply now: mbryden@ritzrecruitment.com

Ritz Rec (Emp Agy)

Contact: London West End  
E-mail: mbryden@ritzrecruitment.com
Telephone: 02079 295850